I will be gracing one of your locations this afternoon around 3pm. I suggest you start puckering now.
I have been a faithful customer of yours for four years. That’s only slightly shorter than my relationship to my husband. And by far the longest relationship I’ve had with a cell phone carrier by far.
I love your coverage. Thanks to you, dear AT&T, I have multiple bars of reception in the deepest, darkest corners of Meijer and Walmart. An almost superhuman feat.
I’m more than satisfied with my plan and service, but THIS $*@+ PHONE HAS GOT TO GO!
When I got this phone it was described to me by the salesman as “one of the best, fastest and most reliable phones we carry.”
Sir, you were full of shiiiiiiiiiiiiiiiiz.
The very night said pos (as in pieceS of shiz. B got the same phone.) we spent hours on the phone with customer service trying to figure out some kinks with the phones. It was our first night alone with them so I figured it was just user error.
In the less than 12 months we’ve had these phones we’ve been at dear AT&T for:
-new sim cards
-phones randomly turning off
All extremely annoying things that have not been fixed.
Now my phone is
-not receiving texts
-or phone calls
-or voicemails until hours if not a day later
–not connecting to the internet
When I have service
Am connected to 3G
Am paying for internet
–without a functioning alarm clock.
And my personal favorite!
NOT MAKING CALLS
Please tell me what the point of having a phone is if I can’t make or receive calls and texts or access twitter, facebook and this here blog (despite apps for all of the above) AND PAYING A FAIR CHUNK OF CHANGE FOR IT?!?!?!
So I will be in a store yet again complaining and seeking answers. And possibly a brand spanking new phone.
Let the puckering begin.
AT&T, you’ve been warned!